Florida Center For Allergy And Asthma Control
Dr. Dana Wallace, FAAAAI, FACAAI

Frequently Asked Questions


What Happens in the New Patient Visit?
Please see our "What to Expect" page under the New Patients tab above.

 

 

 

 

 

 

 

 

What are Allergy Injections?
Allergy injections are a common treatment given by an allergy office to aid you in your allergic symptoms. Our injection office is open during our office hours. A simple call ahead to notify the injection nurse you are coming is all that is necessary. We do ask that you arrive no later than 30 minutes before close time in order for your injection to be given. 

What if there is an emergency with my asthma or allergies, and your office is closed?
There is always an allergist on call during off-hours. If an emergency arises, please call our office at (954) 982-9280. You will be forwarded to an allergist in our emergency coverage group. Please leave a message and an allergist on call will get back to you as soon as possible. If there is no call back within 15 minutes, please try calling again. 
*If it is an urgent matter, we strongly encourage you to call 911 or head to your nearest emergency room.

Prescription Renewal Policy

In the event that you need to renew a prescription, you must be current with your office visits. Allergies and Asthma are two conditions that need to be closely monitored. We will not authorize a prescription renewal if we see you are overdue for an office visit.


Insurance
We are contracted with most major medical insurance companies. You can always call and speak with Jene, our office manager, to find out if our office accepts your insurance and if you are required to have a referral. Our office will verify your insurance coverage prior to your first visit and we gladly file all claims to your insurance company. When insurance does not cover the extent of your treatment or there is a problem, please contact us as soon as possible. 

Appointments
Our office provides complete allergy care, but cannot service as your primary physician. We ask that you maintain a relationship with your primary care physician at all times, even if it is not required by your insurance to do so. However, an allergist is always on call 24 hours/day to handle your allergy emergencies.

Patient Responsibilities:
1.  Please be on time for your appointment. This will help our office run smoothly and we will be able to get to everyone in a timely fashion.
2.  Please alert us as soon as possible if you need to cancel your appointment. 
3.  Do not wear perfume, cologne, strong body sprays, or strong lotion when you are visiting us. These scents can severely affect some of our patients and may cause an allergic reaction.
4.  If you have a change in insurance, alert the front desk as soon as you come in. This way we will be able to re-verify your insurance immediately and notify you of any changes in your policy.